Privacy Policy

Effective Date: 1 June, 2023

1. Introduction

This Privacy Policy ("Policy") is issued by Riseapp Ltd, a company duly incorporated under the laws of the Republic of Cyprus, with its registered office at:

This Policy is addressed to individuals with whom we interact in the course of our business as an authorized Reseller of software and digital products, including customers, website visitors, and other users of our services ("you"). This Policy governs your use of our Website and Services, as defined in our Terms and Conditions.

By accessing or using our Website or Services, you confirm that you are at least 18 years old and that you have read, understood, and agreed to this Policy. If you do not agree with this Policy, please refrain from using our Services and contact us at [email protected] to request data deletion.

You may also have certain rights regarding the information we collect about you under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Definitions

• • You – any individual using the Website or Services, or a legal entity on whose behalf the Services are used.
• • Company – Riseapp Ltd, as defined above.
• • Reseller – the Company in its capacity as a distributor of third-party software or digital products.
• • Privacy Laws – the General Data Protection Regulation (GDPR) and any applicable data protection laws of Cyprus or the EU.
• • Personal Data – any information that identifies or can be used to identify a natural person.
• • Processing – any operation performed on Personal Data such as collection, use, storage, disclosure, etc.
• • Controller – the entity that determines the purposes and means of Personal Data processing.
• • Processor – the entity that processes Personal Data on behalf of the Controller.
• • Website – our website available at https://riseapp.team.
• • Services – the website, checkout, and other tools enabling the resale, licensing, or subscription to digital products.
• • Supplier – the owner/licensor of the digital product(s) we resell.
• • Cookies – small files stored on your device to help websites function effectively.
• • Usage Data – technical information collected automatically such as browser type, visit duration, pages visited, etc.

3. Reseller Model and Our Role

Riseapp Ltd operates as a reseller of third-party digital products. This means that we distribute software, digital goods, or licenses on behalf of the original Supplier (the product owner). As part of this business model:

• • We transmit your purchase details, including necessary Personal Data, to the relevant Supplier so they can register, activate, or support the product.
• • The Supplier is typically the Data Controller in this relationship, and Riseapp Ltd acts as a Data Processor, following instructions provided by the Supplier.
• • In some cases (e.g., when you contact us directly via the Website), Riseapp Ltd may act as the Data Controller, especially regarding communication and usage data.

We do not collect or process sensitive personal data in the ordinary course of our activities as a Reseller.

4. What Data We Collect

Depending on your interaction with us, we may collect the following types of Personal Data:

• • Contact and identity data: name, email address, phone number
• • Purchase and delivery details: product purchased, delivery address, billing details
• • Usage data: interactions with the Website, device information, browser type, IP address
• • Communication data: messages sent to us, support requests, feedback
• • Third-party data: information shared with us by Suppliers or authorities where legally required

5. Legal Bases for Processing

We rely on the following legal bases:

• • Contract performance – to fulfill our obligations as a Reseller
• • Legitimate interest – to improve, secure, and operate our Website and Services
• • Legal obligation – to comply with applicable laws
• • Consent – for optional communications or features

6. Purposes of Processing

We process your Personal Data for the following purposes:

• • Processing orders and license registrations
• • Communicating with you about your purchases
• • Responding to inquiries and support requests
• • Preventing fraud and ensuring platform security
• • Managing transactions and invoices
• • Complying with legal requirements

7. Sharing Your Data

Your Personal Data may be shared with:

• • Suppliers – to fulfill license activation, registration, or technical support
• • Service Providers – such as hosting platforms, analytics providers, and customer support tools
• • Payment processors – to handle transactions securely
• • Authorities or regulators – as required by law
• • Third parties – in case of a merger, acquisition, or business restructuring

All partners are subject to data protection agreements in line with GDPR requirements.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Usage data may be kept for internal analysis or security purposes.

9. Transfers Outside the EEA

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection through legally recognized mechanisms such as Standard Contractual Clauses.

10. Data Security

We implement reasonable and appropriate technical and organizational measures to safeguard your Personal Data. Despite our best efforts, no method of transmission over the Internet or method of storage is 100% secure.

11. Children’s Privacy

Our services are intended only for individuals aged 18 or older. If we discover that we have collected data from a minor, we will delete it promptly. Parents or guardians may contact us at [email protected] to request removal of such data.

12. Your Rights under GDPR

Under the GDPR, you have the right to:

• • Access your Personal Data
• • Correct inaccurate data
• • Request deletion of your data
• • Restrict or object to processing
• • Withdraw consent at any time
• • Receive your data in a structured, portable format

To exercise any of these rights, contact us at [email protected]. We will respond within the timelines required by law.

13. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted to our Website. We recommend reviewing this page from time to time.

15. Contact Us

If you have any questions or requests regarding this Policy or your Personal Data, please contact us:

📍 Riseapp Ltd
Griva Digeni, 36
GEORGIOU & THELMAS PARASKEVAIDE, 4th floor, Flat/Office 403
1066, Nicosia, Cyprus

Email: [email protected]

Website: https://riseapp.team