14 July, 2025
This Refund Policy governs the terms and conditions of refunds for products or services purchased from Riseapp LTD ("Company", "we", "us", or "our").
We are committed to ensuring user satisfaction. Therefore, we offer a 14-day money-back guarantee on all purchases made through our website or directly from us. If you are not fully satisfied with your purchase, you may request a refund within 14 days from the original purchase date.
To request a refund, please contact our support team at [email protected]. Include your order information and the reason for your refund request. Upon receipt, we will review your request and, if approved, initiate the refund. Refunds are typically processed within 10 business days, and you will receive an email confirmation once the refund is issued. Upon refund, access to the relevant product(s) or service(s) will be revoked.
In specific cases, we may consider partial refunds or subscription extensions, at our sole discretion and based on individual circumstances. We encourage you to reach out to our support team to discuss your case.
We reserve the right to amend this Refund Policy at any time. Updates will be published on our website and become effective immediately upon posting.
If you have any questions or concerns about this Refund Policy, please contact us at [email protected].